• Response Times

Our goal is to return your call within 60 minutes with an answer.  If we don’t have the answer yet, we’ll tell you “still checking”. However, we feel our customers should not be left wondering what’s going on with their request.

• Knowledge

Our customer service staff will be glad to answer any questions you may have about how to properly prepare your files for output. If your CSR doesn’t know the answer, they’ll find someone at our company who does know.

• Attitude

Our company culture revolves around our desire to set ourselves apart through unmatched customer responsiveness. We realize that designers don’t always know exactly how files need to be prepared for printing. We want you to consider us your number one resource for getting your printing, designing, or mailing questions answered.

• On-site Consulting

Would you like to have one of our pre-press experts come to your location and show you how to set up your project efficiently? No problem.

• Remote Proofing

You can review your final files with your web browser utilizing our online proofing capabilities. Files can be checked by ink separation so you can verify where spot colors are going to print. These are the actual files, so you or your staff can approve them for print or reject them with notes for corrections.